Returns

Inquiries

With any inquiries email tpwkbrandbyohvan@gmail.com 

Returns: Accepted within 30 days of delivery

• "Made to order" items are not returnable.
• Any form of sale item is not returnable. Including automatic sales or discounted purchases over 15%.
• If for any reason you need to cancel your order because of accidents or a change of heart before it has shipped email or dm us for a full refund.
• If your order has already shipped  or been delivered and you choose to cancel, the shipping cost will be subtracted from the final refund.
• Returns are only accepted for items in their original condition, within 30 days of delivery, and for unwashed, unworn items and the cost of shipping is not refundable.

Return Process

• To return: 

1. Email us
2. Include the reason and your order #.
3. you will be sent a FREE pre-paid mailing label

• Once the item is received by us in unworn, unwashed condition - your refund will be issued. 
• You will receive back only the cost of the item, what you paid for shipping will not be refunded.  

Size Exchanges

• We highly recommend you email us with sizing questions to save you the time of an exchange. If you are in between, size up. 
• To “exchange” due to sizing issues, the original purchase will be treated as return. The new size will be considered a separate order.